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Issue staying logged in

Posted: March 29th, 2022, 1:55 pm
by Jenn
I am having an issue on the forum staying logged in. Anytime I close the browser and come back, I have to re-log in. I do have it checked off to auto-log in too.

Re: Issue staying logged in

Posted: March 29th, 2022, 4:30 pm
by Mojo
I am having the same issue. Thought it was just me

Re: Issue staying logged in

Posted: March 29th, 2022, 10:59 pm
by peachy123uk
We are trying to find out the problem and fix it as soon as we can

Re: Issue staying logged in

Posted: March 29th, 2022, 11:18 pm
by Cororon
I moved the thread to Boolprop Central - Suggestions, as this isn't about Sims. :)

The "Remember Me" setting is on, and it's set not to expire. I can't find anything in the forum settings that can explain why you are being logged out after a forum session. I have notified Teresa in case she can do something.

I have no problems staying logged in, and I use both Edge and Firefox. Have you looked at your cookie settings, that your browser accepts cookies and doesn't delete them when you close it. If all that is fine, you could try to find the boolprop.net cookies and delete them, then log in here again and see if that helped.

Re: Issue staying logged in

Posted: March 30th, 2022, 5:29 am
by Teresa
I checked the settings also, and Cor is right that there isn't any reason for it to be auto logging you out. I use Firefox and Chrome and it has not been logging me out either.

Re: Issue staying logged in

Posted: March 30th, 2022, 9:04 am
by Jenn
Cor: The description in the index:
Help!
Need help with the game, your computer, or the forum? Here’s the spot to ask!
Subforums: Sims 2 Help!, Sims 3 Help!, Sims 4 Help!

So, you might change that so we don't ask questions for help in the wrong spot. Sorry about that.

I only use Chrome and I have not changed any setting in years. I'll clear everything out and check again.

Edit: Clearing out the browsing hx and cookies did not help.

Edit 2: I logged in with Edge, IE, and Firefox. It didn't remember me for any of them.

Re: Issue staying logged in

Posted: March 31st, 2022, 1:29 am
by Cororon
Jenn wrote: March 30th, 2022, 9:04 am Cor: The description in the index:
Help!
Need help with the game, your computer, or the forum? Here’s the spot to ask!
Subforums: Sims 2 Help!, Sims 3 Help!, Sims 4 Help!

So, you might change that so we don't ask questions for help in the wrong spot. Sorry about that.
Don't be sorry, it was just the forum being confusing. You posted in the right place. I think the "forum help" part under the Sims section was a leftover from an earlier time. :dizzy: I have corrected it.
I only use Chrome and I have not changed any setting in years. I'll clear everything out and check again.

Edit: Clearing out the browsing hx and cookies did not help.

Edit 2: I logged in with Edge, IE, and Firefox. It didn't remember me for any of them.
Peachy has mentioned that she and her partner have the same problem since a Windows update. I googled it and found others with the same or similar problem.

https://answers.microsoft.com/en-us/win ... 682995ac08

https://answers.microsoft.com/en-us/mic ... 6b786c0048

https://appuals.com/fix-google-chrome-n ... passwords/

I can't test the suggested solutions since my browsers remember my logins.

Is Boolprop the only affected site?

Are you sure you aren't using the private browsing mode? Maybe a stupid question, but then the browsers will not remember logins.

Have you checked the security settings in the browsers, in case an update changed them?

Re: Issue staying logged in

Posted: March 31st, 2022, 8:36 am
by Jenn
This is the only site having an issue. I am not in private browsing or incognito mode. My security settings were checked yesterday and I did accept the cookies from the site when it asked after logging in after clearing everything.

I checked all three of those links and all of my saved passwords are fine. I have read through and tried a couple of options with no luck.

Re: Issue staying logged in

Posted: March 31st, 2022, 9:30 am
by Cororon
I think I have found the problem. I deleted the Boolprop cookies in Firefox and logged in. The forum didn't give me a new cookie!

We'll fix this soon. :)

Re: Issue staying logged in

Posted: March 31st, 2022, 4:38 pm
by Jenn
That's really interesting. I know it had been a few months since I last logged in, so maybe it was the server update and me clearing out cookies before re-logging in recently.

Re: Issue staying logged in

Posted: March 31st, 2022, 4:53 pm
by Cororon
I disabled my adblocker for Boolprop in Firefox, and then Boolprop gave me a cookie, but it still doesn't keep me logged in. But Edge keeps me logged in. :hmm:

Re: Issue staying logged in

Posted: March 31st, 2022, 5:27 pm
by Ani-Mei
Been getting a weird message, it says ERROR You do not have permission to perform this action. I have no idea what that is but it's been kicking me out of Boolprop if I minimize my browser window and close my laptop screen.

Re: Issue staying logged in

Posted: March 31st, 2022, 5:46 pm
by Cororon
Hey, update the bookmark to https://boolprop.net It worked for me and remembered my login. The old link was the less secure http://boolprop.net

It this works for you, thank Ciyrose for giving me the idea of testing it.

Re: Issue staying logged in

Posted: April 5th, 2022, 12:58 pm
by Jenn
Sorry, been buried in work and was not able to try this out. It did work for me. Thanks to you and Ciyrose!

Re: Issue staying logged in

Posted: April 6th, 2022, 12:02 pm
by Cororon
Jenn wrote: April 5th, 2022, 12:58 pm Sorry, been buried in work and was not able to try this out. It did work for me. Thanks to you and Ciyrose!
Nice that it worked. :thup: