My computer shuts off every time I play Sims 4!!! HELP!

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singinghymns
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My computer shuts off every time I play Sims 4!!! HELP!

Post by singinghymns »

I have had this problem for a while. I can play Sims 2 & 3 with no problems. But when I get into Sims 4, within an hour my whole computer just shuts down. :hissyfit: My computer is a couple of years old, but it was built for me with all top of the line parts that are all upgradeable. But all of the recommended specs for Sims 4 are not just met, but exceeded with what I have. Is there something I need to change in settings so that my computer doesn't act like it is overheating, resulting in a shut down? (I have 4 fans in this tower)

Please help as I am getting so frustrated!!! :banghead:

Thanks!!!
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Re: My computer shuts off every time I play Sims 4!!! HELP!

Post by Ani-Mei »

Might be the motherboard, if it's getting ready to die it will shut everything down to save itself. My laptop did the same thing, it just wouldn't turn on one day.
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Re: My computer shuts off every time I play Sims 4!!! HELP!

Post by cowplant »

There's a nifty program called "Who crashed". It will analyse what I call your black box data and it will give you a protocoll why your computer shut down.
With this protocol, people might be able to help you more effectively.
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singinghymns
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Re: My computer shuts off every time I play Sims 4!!! HELP!

Post by singinghymns »

Who Crashed is way more technical than my feeble brain can comprehend. I have tried it and didn't understand what it was telling me. BUT, during all that head banging and teeth clenching and crying, :faint: I found that my sound card driver was out of date. :idea: Updated it and got to play on my sims for about 4 hours last night without it shutting off once. So maybe that is all that it was. :begging:
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Re: My computer shuts off every time I play Sims 4!!! HELP!

Post by Teresa »

Just keep saving regularly, just in case. :mrgreen:
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Re: My computer shuts off every time I play Sims 4!!! HELP!

Post by singinghymns »

The good thing with the Bachelor/ette challenge was that to eliminate a bachelor, I had to manage worlds which saved my game every day at noon. LOL
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