Page 1 of 1

The Game Keeps Crashing

Posted: January 6th, 2019, 9:09 am
by simsterlyrock
I'm coming to you guys in the hopes that someone can help me. I have the Complete Collection installed on my Windows 10 laptop and it's now refusing to open. It was working just the other day (Wednesday or Thursday was the last time I played TS2) so I don't know what changed. It'll get to the loading screen and get about halfway before I get a pop up saying that the application has terminated. I removed all my mods, I removed all my neighborhoods, I cleared the cache files, and I repaired in Origin and it's still doing it. The only other thing I can think of is uninstalling and reinstalling but before I go to all that hassle, I thought I'd post here and see if anyone has any tips.

Re: The Game Keeps Crashing

Posted: January 6th, 2019, 9:42 am
by candiedgala
I would update my graphic drivers before reinstalling.

Also, some people say that it just takes a really really long time to load for the first time, or after you delete the cache.

Re: The Game Keeps Crashing

Posted: January 6th, 2019, 3:11 pm
by Radiochocolate
Seconded on the graphics drivers and anything else that might need updating, like a network card (don't worry, it's still a software download). Have you tried booting the game while offline? It might be a stretch, but who knows with Origin and Windows 10.
While I haven't looked into them personally, there are several videos on Youtube regarding TS2 crashing on W10, maybe those could be of some assistance.

Re: The Game Keeps Crashing

Posted: January 6th, 2019, 3:45 pm
by simsterlyrock
I'll try doing it while offline. I went in and updated the graphics card and it said that everything is up to date.

Re: The Game Keeps Crashing

Posted: January 6th, 2019, 5:59 pm
by Ani-Mei
Did Windows 10 recently update? It screws up everything after it does that.

Re: The Game Keeps Crashing

Posted: January 6th, 2019, 6:25 pm
by simsterlyrock
Not that I know of, but maybe. And sadly, going into offline mode and trying to launch the game didn't help. It still crashed. I guess I'll have to keep digging for a solution!

Re: The Game Keeps Crashing

Posted: January 9th, 2019, 12:52 pm
by candiedgala
I tried installing Sims 2, because when I tried years ago I had similar problems as you are having.
I just got it running and it's been stable for a half hour.

Try this Graphics Rule Maker: https://www.simsnetwork.com/tools/graphics-rules-maker

Then run from a shortcut instead of Origin. The .exe that you need to make a shortcut to for Ultimate Collection is the one from the Pets Expansion: Sims2EP9.exe

If it's still not stable try this video tutorial:
Sims 2 Crashing Fix
https://www.youtube.com/watch?v=-0iwuLZyjMg

Re: The Game Keeps Crashing

Posted: January 9th, 2019, 7:21 pm
by simsterlyrock
I have the graphics rules maker so I'll see if maybe something got changed in there. I already run from a shortcut, so I'll check out that video too. Thanks! Hopefully one of those things will kick start my game. :)

Re: The Game Keeps Crashing

Posted: January 9th, 2019, 10:54 pm
by simsterlyrock
SOLVED! Thanks for the tips, guys. I had to reset my settings in graphics rule maker because apparently it forgot my graphics card or something.